Chapter Care Staff

Email: finance@chaptercare.org.uk

Rosie joined Chapter Care on a Level 3 Business and Administration Apprenticeship back in 2018. She is now firmly settled into her role of Finance Officer and has recently earned her Level 2 AAT qualification. 

Rosie has a plethora of skills that the office team would be lost without and her creative eye and attention to detail are truly remarkable. 

Rosie grew up in London, moving to Devon as a child and now lives locally with her Fiancé, their daughter and cats. 

Email:  recruitment-training@chaptercare.org.uk 

Rebecca joined Chapter Care as a care worker in 2017 before progressing into her current role in 2019.

Following a career in hospitality, Rebecca  brought her impressive customer care skills with her to Chapter Care. 

She is lively, talkative, and particularly enjoys discussing food and her three daughters. We often wonder which she loves more!  

The office would certainly be a dull and quiet place without her around. 

Email: caremanagement@chaptercare.org.uk

Penny has worked in the care sector for 30 years, gaining experience in a variety of settings, including domiciliary, residential and supported living. She joined Chapter Care in 2019 with a Level 3 Diploma in Health & Social Care and has recently completed her Level 5.

An eccentric character with an unhealthy obsession with penguins, Penny is dedicated, compassionate and a real team player.

Often out and about, you won't miss her in her penguin wrapped car!

Email: caremanagement@chaptercare.org.uk

Gareth joined Chapter Care as a Care manager in 2021, having previously worked in mental health, with learning disabilities. 

Armed with a degree in Business Management he recently earned his Level 3 Diploma in Adult Care.  

Gareth moved to Devon from Scotland 36 years ago and lives locally with his wife, son, and cat. When he is not at work, he enjoys spending time with his family, reading, cooking and powerlifting at the gym. 

Email: caremanagement@chaptercare.org.uk

Email:  caremanagement@chaptercare.org.uk 

Following an 18 year career in catering, Jo made a pivotal transition into the care industry 10 years ago. In 2018, she joined Chapter Care, where her impact has been nothing short of impressive. 

Already equipped with a Level 3 diploma in Health & Social Care she has recently earned her Level 5. 

Born in Barnstaple, Jo continues to reside locally with her husband. When not working, Jo enjoys crocheting, walking and spending time with her family. 

Email: care.vn3ee@nhs.net

Leanne is our longest serving member of staff, having joined Chapter Care way back in 2011. Having gained many years’ experience in the field, she joined our office team as a coordinator in 2019. 

Leanne brings a burst of energy into the office environment and so if you hear a noise as you approach, it’s probably her!

Outside of work, Leanne enjoys spending time with her husband and 3 young children.  

Email: care.vn3ee@nhs.net

Lauren is one of the newer members of the office team, having joined Chapter Care in 2022 as a Care Team Leader.  She progressed to a Care Manager role while pursuing her Level 5 in Health & Social Care. This year, she made a significant shift by transferring to the coordinating team. 

Lauren grew up in Devon and lives locally with her partner, their dog and their newborn son. She is currently enjoying maternity leave but we look forward to welcoming her back in 2025!

Email: care.vn3ee@nhs.net

Along with Lauren, Michelle is one of the newer members of the office team, having joined as a coordinator in 2022. 

Although Michelle trained as a Nurse and completed her BSc (Hons) Nursing (Adult Health) during the covid-19 pandemic, Michelle chose to channel her passion for helping others into a role as a coordinator here at Chapter Care. Michelle brings a wealth of skills and a compassionate approach, ensuring the best possible care and support for our clients. 

Team(s): Purple

Team(s): Bank 

Team(s): Red

"I’ve been working in care since I was 17 and I couldn’t imagine working in a different career. I chose to do my Level 3 Diploma in Health and Social Care and came to Chapter Care as part of my work experience and ever since have been a part of the most amazing team. 

I love working as part of this brilliant team and the rewards to care for the most amazing clients I wouldn’t change for the world".

Team(s): Red

Team(s): Purple / Green

Team(s): Purple / Red

Team(s): Purple / Green 

Team(s): Yellow / Red 

Team(s): Purple

"I was introduced to care through relatives who work in the field. It’s fulfilling work and I enjoy getting to meet such a wide variety of people. I’m always happy for a chance to talk about interesting topics".

Team(s): Yellow

Team(s): Green

Team(s): Red

Team(s): Red / Green

Team(s): Yellow / Red 

Team(s): Purple

"I chose care as my career after studying a T level in Health at Petroc College. It gave me a real interest in being there for and looking after people who need it. In this job I love feeling like I’ve made a real difference to the people I visit. I have met many wonderful people in the process which is a lovely bonus".

Team(s): Bank / Relief

Team(s): Green 

Team(s): Green

Team(s): Bank / Relief

Team(s): Bank / Relief

Team(s): Purple

"I started my career in care in 2016. It was my first ever job, at the age of 17. I fell in love with it from the start and have stuck to it ever since - I even managed to accomplish my NVQ Level 2 in Health & Social Care whilst working. 

I have built some amazing bonds with clients and carers alike over the years. I love helping my clients and knowing they have us to help/rely on".

Team(s): Purple

Team(s): Green / Purple

Team(s): Purple

Team(s): Green 

"After achieving my Level 2 in Health and Social Care, I joined Chapter Care in 2023, realising my passion for long-term career fulfillment. I knew I wanted to work in care but wasn't sure which path to choose - I certainly chose the right one though!

I wouldn’t change my job for the world. I truly enjoy it and love that I can be the one to make a difference to someone’s day. Having already created some amazing lifelong bonds with clients I look forward to making many more!"

Team(s): Bank / Relief

I started my care journey when I was 17 doing teas and coffees in the evening in a care home! When I was 18, they took me on as a full time carer and I completed my NVQ Level 2 in Health & Social Care.

After working in the care home I decided to try out community care. I loved it and did that for 5+ years before moving to Barnstaple and joining Chapter Care in 2023. I love working for this company and absolutely love working with my colleagues andcaring for my clients ❤️ 

Team(s): Purple

Team(s): Yellow / Red

Team(s): Yellow / Red

Team(s): Purple

Team(s): Purple

Team(s): Yellow / Red

Team(s): Yellow / Red

Team(s): Purple

Team(s): Purple

"I was introduced to the care field by my Mum as she is also a care worker. I had previously looked after family members,  including my dad and realised that I had a passion for caring for others. I love every minute of it now."

Team(s): Bank / relief

Team(s): Yellow / Red / Green

"I joined Chapter Care on a Level 2 Health & Social Care Apprenticeship at the young age of 16. I settled into the role much quicker than I thought due to the amazing support I was provided. I spent the first 18 months of my employment working alongside more experienced carers and was so excited to begin working independently when I turned 18 this year. 

I love my job so much, I love making a difference to people's day and I can't imagine working anywhere else!"

Team(s): Green

Team(s): Green

"I joined Chapter Care at the age of 17 in  2020. Having left college with a Level 3 Diploma Health and Social Care, I was ready to take my next steps. I applied for my first (and only ever!!) job at Chapter Care and quickly became a part of an amazing, fun and supportive team of like-minded people that I see as family. 

I’ve grown so much as a person through this role and am excited for what the future brings. The job itself is so fulfilling and I adore my clients and colleagues."

Team(s): Purple

Team(s): Bank

I joined Chapter Care at 17 after completing a T Level in Healthcare. Other than placements, I had no experience but was I was so supported through my training and first few weeks on my own. 

I love that I can make such a difference to people's lives and allow them to continue living at home with their families. 

I’ve met some of the best people here which makes shifts so enjoyable!

I am currently travelling around SE Asia which was made so much easier with Chapter Care's support.✈️  

Team(s): Purple

Team(s): Purple / Red

Team(s): Red

Team(s): Red

Team(s): BANK

Team(s): Green

Team(s): Red

Team(s): Red

Team(s): Green

Team(s): Purple

"I joined Chapter Care in early 2024 after previous experience in a residential home and A&E. Working for Chapter Care is lovely and gives me so much more room to grow and widen my potential working in care. My favourite thing is working with and seeing the same clients regularly so a really nice relationship can be made with them and myself. Not to mention the lovely team I work along with also. Care work changed my life in so many ways and I wouldn’t be me without care work." 

Team(s): Purple

Team(s): Red